Shipping Policy

 

Last updated: 13/09/2025

At Zestlo, we deliver across the United Arab Emirates (UAE) with a focus on fast, secure, and reliable service.

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1. Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or UAE public holidays will be processed on the next business day.

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2. Delivery Time

We deliver anywhere in the UAE.

Estimated delivery time: 2–5 business days depending on your location (major cities may receive faster delivery).

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3. Shipping Charges

Standard delivery fee: [Insert AED amount] per order.

Free Delivery may be offered during promotions or on orders above [Insert AED amount].

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4. Order Tracking

Once shipped, you will receive a tracking number via email or SMS.

Tracking details may take up to 24 hours to appear in the system.

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5. Incorrect Address or Failed Delivery

Please ensure your delivery address and contact details are accurate at checkout.

If the courier is unable to deliver due to an incorrect address or failed delivery attempts, re-delivery charges may apply.

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6. Damaged or Lost Packages

If your order is damaged or lost in transit, please contact us within 48 hours of delivery.

We will investigate the issue and provide a replacement or suitable solution.

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7. Contact Us

For any shipping-related questions, reach out to us:

Zestlo – Smart Watches

📧 Email: zestllo.store@gmail.com